Privacy Policy

Last updated: March 2026 · Applies to: www.aeno.co.za · Governing law: Republic of South Africa (POPIA)

1. Who We Are

AENO Consulting is a Strategic Business and Technology Advisory firm registered and operating in South Africa. References to “AENO Consulting”, “we”, “us”, or “our” in this policy refer to AENO Consulting.

We are the responsible party (as defined under the Protection of Personal Information Act, 4 of 2013 — “POPIA”) in respect of the personal information we collect through this website.

Email: info@aeno.co.za
Phone: +27 61 381 9264
Location: Johannesburg, South Africa

2. Information We Collect

We only collect personal information that you voluntarily provide to us. This occurs primarily when you submit an enquiry through our contact form. The information we may collect includes:

Your first and last name
Your email address
Your phone number (if provided)
Your organisation name and role (if provided)
The content of your message or enquiry
Your IP address (collected automatically for security and spam prevention purposes)

We do not collect sensitive personal information as defined under POPIA, and we do not collect payment or financial information through this website.

3. How We Use Your Information

We use the personal information you provide solely for the following purposes:

To respond to your enquiry or request for information
To assess whether our advisory services are relevant to your organisation’s needs
To send you an acknowledgement of receipt of your enquiry
To contact you regarding your enquiry or a proposed engagement
To protect the security and integrity of our website (IP address only)

We do not use your personal information for unsolicited marketing, and we do not add you to any mailing list without your explicit consent.

4. Legal Basis for Processing

We process your personal information on the following grounds under POPIA:

Consent — by submitting our contact form, you consent to us processing your personal information for the purposes described in this policy
Legitimate interest — we have a legitimate interest in responding to enquiries directed at our business
Contractual necessity — where an engagement is established, processing is necessary to fulfil our obligations

5. How We Store and Protect Your Information

Personal information submitted through our contact form is transmitted securely and stored in our email system. We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure.

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry records are typically retained for a period of two years unless an ongoing advisory engagement is in place.

We do not store personal information in databases on this website, and form submissions are not logged beyond the email notifications they generate.

6. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties. We do not share your personal information with any external parties except:

Where required by law or a court order
Where necessary to protect the rights, property, or safety of AENO Consulting or others
With service providers who assist us in operating this website, subject to appropriate confidentiality obligations

7. Cookies and Tracking

This website uses essential cookies only. These cookies are necessary for the website to function correctly and do not track your behaviour across other websites or collect personal information for advertising purposes.

Specifically, we use:

Theme preference cookie — stores your dark or light mode preference locally in your browser
Cookie consent cookie — stores your response to our cookie notice so it is not shown repeatedly

We do not use analytics cookies, advertising cookies, or any third-party tracking technologies at this time. Should this change, this policy will be updated accordingly.

8. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

Be informed about the personal information we hold about you
Request access to your personal information
Request correction of inaccurate or incomplete personal information
Request deletion of your personal information, subject to legal retention requirements
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, please contact us at info@aeno.co.za. We will respond to all requests within a reasonable time and in accordance with applicable law.

The Information Regulator of South Africa can be contacted at www.inforegulator.org.za.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised “last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: